February 2, 2018
On February 1, the Japan International Cooperation Agency (JICA) signed a Record of Discussions with the Government of the Federal Democratic Republic of Nepal in Kathmandu for the Project on Capacity Development of KUKL to Improve Overall Water Supply Service in Kathmandu Valley, a technical cooperation project.
The project will develop the water supply management capacity of Kathmandu Upatyaka Khanepani Limited (KUKL) to support the improvement of water supply services in Kathmandu Valley.
In Kathmandu Valley, the water supply volume is currently overwhelmed by the population of 2.7 million people and only one third of the demand is satisfied, the actual water supply amount being 126,000 cubic meters per day averaged over a year compared to an estimated demand of 370,000 cubic meters. The water supply hours each day varies by area but is only about two hours on average, causing hardship for residents. Therefore, residents must take measures such as purchasing expensive water from water trucks instead of using tap water. KUKL also faces challenges in providing safe water as indicated by the detection of E. coli in 56 percent of water taps, an indicator for polluted water. The water pressure is also inadequately managed such that fewer than 20 percent of water taps provide water with an adequate pressure from the faucet without using a booster pump. Although KUKL has received many complaints from customers about the water supply, only 20 percent responded that their complaints had been handled satisfactorily, so improving customer service is also needed .
In order to improve the above-mentioned situations, the Melamchi Water Supply Project  has been in place since 2001 with the objective of improving the water supply and sanitation, and the project construction is expected to be completed in 2018. After the project is complete, the water supply amount should roughly double with the introduction of 170,000 cubic meters of water per day from the Melamchi River, which is outside of Kathmandu Valley.
In combination with completing the Melamchi Water Supply Project, JICA is working to strengthen the water supply management capacity of KUKL with the aim of improving the water services requested by Kathmandu residents and the reputation of the KUKL. In addition, JICA has continuously dispatched experts to the Ministry of Water Supply and Sanitation since 2003, and has been furthering cooperation in line with the development policies and strategies of the water supply sector in Nepal.
JICA is supporting improvements in water supply services such as water quality improvement at taps, which has been declared one of the national targets of Nepal as well as one of the Sustainable Development Goals.
|Country||Federal Democratic Republic of Nepal|
|Project title||Project on Capacity Development of KUKL to Improve Overall Water Supply Service in Kathmandu Valley|
|Planned implementation period||August 2018 to August 2023|
|Executing agency||Kathmandu Upatyaka Khanepani Limited|
|Target region||Kathmandu Valley|
|Specific project details (provisional)||Capacity development for water distribution management utilizing a geographic information system (GIS), non-revenue water reduction, operation and maintenance of water treatment plants, water quality control toward improving water supply services as well as for handling customer complaints and conducting public awareness activities toward improving customer services, and managing “internal training” so that the outcomes of project activities can be spread and adopted within KUKL.|
 Source: JICA, Town Water Supply Service Providers Capacity Assessment and Benchmarking, 2017
 A project cofinanced with the Asian Development Bank (ADB)
*Link to JICA full-featured website