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Press Release

February 18, 2014

JICA Holds a Final Workshop of JICA-Assisted Capacity Development Project for Water Loss Reduction in Goa


Goa, Feb.18, 2014: The Japan International Cooperation Agency (JICA) and Public Works Department (PWD) organized a final workshop of JICA-assisted Technical Corporation Project "Capacity Development Project for Non-Revenue Water[1] (NRW) Reduction" on Feb.18 at Hotel Marriott, Panaji, Goa. During the workshop, the project execution teams consisting of PWD officials and Japanese experts presented the details of activities undertaken, the results achieved under the project, and lessons learned. This was followed by an award ceremony presided over by Mr. Sudhin Dhavalikar, Hon'ble Minister of Public Works Department, Government of Goa. The results reported in the workshop included drastic reduction of NRW from 45% to 18% in a pilot area—NRW in most cities reaches as large as 40 to 50%—and long-term NRW reduction plan for the entire state based on experiences of the project.

According to Mr. Shinya Ejima, Chief Representative of JICA in India, "JICA has provided holistic support to Goa in achieving its goal of 24 x 7 (24 hours a day and 7 days a week) water supply in the entire state. In addition to the technical cooperation project, JICA is also supporting PWD through the loan project, amounting to 22.8 billion Japanese yen (Rs. 1,400 crore), on the improvement of water supply and sewerage facilities including water treatment plants, pumping stations, sewer collection network, transmission and distribution network, and sewerage treatment plants. Goa is abundant in water resources, and is aiming to become the first state in India to achieve 24 x 7 water supply in the entire state. JICA will continue to support the government and people of Goa toward such goal. NRW reduction is recognized as a crucial element necessary to achieve this."

JICA's Contribution to NRW Reduction in Goa

In the technical cooperation project, 3 pilot sites (Curtorim, Khadpaband and Moira) were selected, where several activities were conducted through the On-the-Job-Training (OJT) method, such as House Hold Survey (HHS), finding/repairing of water leakages, and repairing/replacing of water meters, pipes and valves. The NRW ratio dramatically reduced from 45.1% to 18.0% in Curtorim pilot area, from 62.1% to 34.4% in Khadpaband pilot area, and from 53.0% to 36.1% in Moira area. The staff of PWD trained through the pilot activities are expected to expand the acquired knowledge and skills in other areas with the objective to further improve the NRW ratio in the entire state of Goa. In fact, some engineers who learnt the problems and needs of users directly through the HHS started to teach the skills and knowledge to colleagues and plumbers, and voluntarily started NRW reduction activities outside of their pilot areas.

The Long-term NRW Reduction Plan, prepared under the Project, was approved by the Hon'ble Minister for PWD in October 2013. He announced the establishment of a dedicated NRW reduction cell also assured sufficient budgetary allocation for the NRW reduction cell.

As the current project is coming to an end, PWD has submitted the request for Phase II activities to JICA, for expanding the current impact from Phase I to the entire state and further enhancing the capacity of PWD, which is currently under consideration by JICA.

About JICA

Established as an independent administrative institution, the Japan International Cooperation Agency (JICA) aims to contribute to the promotion of international cooperation as well as the sound development of developing regions.

JICA works to help developing countries become self-reliant in pursuing their own socio-economic development. Its aim is to act as a bridge between Japan and developing countries so that Japanese knowledge and experience can be shared and developing nations can strengthen their own problem solving capabilities.


  • [1] Non-Revenue Water (NRW) is water that has been produced and is "lost" before it reaches the customer. Losses can be real losses (through leaks, sometimes also referred to as physical losses) or apparent losses (for example through theft or metering inaccuracies).


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