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Press Release

October 18, 2013

Tanzania hosts Training Course on ‘Quality Improvement of Health Services by 5S-KAIZEN-TQM’ for 11 Countries of Africa

The Japan International Cooperation Agency (JICA) uses various forms of development assistance schemes to meet diverse needs of developing countries around the world. As one of its schemes, technical cooperation contributes to human resource development through utilizing Japan's technology, skills and knowledge.

JICA's Training and Dialogue Programs are a form of technical cooperation that JICA carries out in Japan and in other countries. Some of the knowledge that Japanese society has accumulated, including its background in areas such as organizational know-how and social systems can only be understood through first-hand experience.

For this year JICA organized the above course whose implementation is divided into two groups as follows:

  1. From 20th - 27th Oct, 2013: 14 Francophone from: Benin,Burundi,DRS,Niger & Senegal
  2. From 1st - 7th Dec. 2013: 11 Anglophone from:
    Malawi, Nigeria, Sudan, Egypt, Uganda & Tanzania
  3. Places of study while in Tanzania:
    Dar Es Salaam, Mbeya, Iringa and Kilimanjaro
  4. Courtesy Call date: 21st Oct. 2013 @ 8:30 - 9:30
    at Ministry of Health & Social Welfare

* The detailed schedule of their visit is attached

While here they will learn the process of quality improvement of health services "5S-KAIZEN" through various observations. Tanzania is leading country in host South-South Approach on 5S-KAIZEN in Health training in 2011, that's why it is already implementing a quality improvement "5S-KAIZEN" project in collaboration with JICA since 2010.

In the health sector, the "5S-KAIZEN" project has been implemented in 55 Hospitals through a JICA project called "Project for Strengthening Development of Human Resources for Health". Mbeya Regional Referral Hospital and Tosamaganga District Hospital in Iringa are designed among Pilots for 5S-KAIZEN. "KAIZEN", originally a Japanese word with the meaning of "improvement", is now utilized worldwide as a concept for productivity improvement, quality assurance, safety of working environment. In addition KAIZEN philosophy works as a tool for fostering mindset change among owners and workers of concerned organizations for better and improved efficiency in the operations.

In 2012, UN awards JICA for its longtime contribution to South-South Cooperation. JICA was selected as the winner of the South-South Cooperation Award for its nearly forty-year efforts of promoting South-South Cooperation and sharing its implementation experiences with others on the "Program of Quality Improvement of Health Services by 5S-KAIZEN-TQM" which has been recognized as a model practice to help resolve organizational issues especially hospital management.

It is our hope that after the field visit in Tanzanian hospitals, the participants will be better exposed and better equipped to implement the "5S-KAIZEN" concept in their respective countries after their return.


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