YouTube Video: Reimagining Delhi Metro with Data, Digital and AI | JICA x DMRC x BCG

JICA, through JICA DXLab, collaborated with Delhi Metro Rail Corporation (DMRC) and BCG on a pioneering program to reimagine how one of the world’s largest metro systems & the backbone of Delhi’s mobility operates — powered by data, digital, and AI.

JICA has been a key partner in the development of the Delhi Metro since its inception, having previously supported DMRC through ODA loans. In the Delhi Transport Stack, JICA DXLab is collaborating with DMRC and BCG to promote the utilization of data and work towards realizing a more efficient transportation network.

The program focuses on creating an ambitious blueprint for data, digital, and AI excellence at DMRC—driving transformative business outcomes and delivering sustainable value. This is enabled by a cloud-based central data foundation and a Data Center of Excellence that will champion digital transformation across the organization. The program includes flagship initiatives such as Predictive Asset Maintenance (PAM) for critical asset categories, which shifts maintenance from a “break & fix” model to a proactive, AI led approach, reducing failure rates by 25% & maintenance costs by 15%.

With an expansive network of 400+ km catering to 7Million+ passenger journeys every day, the initiative aims to revolutionize DMRC & build a next-generation urban transit system. The solutions implemented are designed to be scalable, with a vision to extend this transformation playbook to other metros in India and across the globe – making urban transport smarter, safer, and more sustainable.

Watch the discussion:
Yushi Nagano (JICA DXLab), Dr. Amit Kumar Jain (Director, Operations & Services at DMRC) and Abhik Chatterjee (Managing Director and Partner at BCG), share insights on how data, digital, and AI have the power to transform how India’s largest metro system operates and shape the future of urban mobility.