Ex-post Evaluation

Viet Nam announced the IT related Master Plan (IT 2000) in April 1995 aimed at an "Information Society", in which human resource development was prioritized. Thus, it is urgent task to introduce IT for the regular activities and organizational management to improve the productivity in both governmental and private organizations.

In this context, the Government of Viet Nam (GOV) requested to the Government of Japan (GOJ) for the necessary technology transfer for the operation and management of IT training and seminars in VITTI which was established under VNU in order to foster IT specialists for promoting market economy.

GOJ responded to the request and R/D of the project on Viet Nam Information Technology Training Institute was then signed on 21 March 1997. Accordingly, the project was launched in March 1997 and ended in March 2002.

(1) Overall Goal

To foster IT specialists for promoting market economy. The projects aims to operate and manage IT training and seminar sustainably based on needs of the industry.

(2) Project Purpose

VITTI is able to sustainably operate and manage IT training courses and seminars based on needs of the industry.

(3) Outputs

1) The institute operation system was established

2) The institute facilities and IT equipment was provided, installed, operated and maintained properly

3) Technical capability of counterparts was upgraded as IT instructors and planners

4) Training courses were implemented based on needs of the industry

5) New skills and technology were introduced to IT industry through seminars and publications.

(5) Inputs (as of the Project's termination)

Japanese side:

Viet Namese Side :
1. Allocation of counterpart personnel
Full-time technical C/P: 18<
Part-time technical C/P: 4
Administrative staff: 12

2. Provision of Building and facilities with the area of 725m2
3. Provision of machinery and equipment and their maintenance with the amount of VND 1.9 billion
4. Local Cost: VND 8.3 billion

Members of Evaluation Team
Investconsult Group:
　Ms. Ho Ngoc Lam, Team Leader
　Ms. Nguyen Thuy Nhi, Sub-team Leader for semi-structured interview
　Mr. Nguyen Linh Tuan, researcher for semi-structured interview
　Mr. Nguyen Chau Thanh, Sub-team Leader for case study
　Mr. PhamTri Trung, researcher for case study
Period of Evaluation
　26 January to 16 February 2006
Type of Evaluation
　Ex-post Evaluation

(1) Impact

The Project made a base for the ITI in general and training activities in particular; enhanced the status of the Institute as well as trained human resources for the Institute

The VITTI modules gave a new orientation for their ex-participants in IT related activities

Most of trainees have applied their knowledge/skills gained from the VITTI training courses into their work to reduce time, labor, expense and to increase work's effectiveness.

Promotion of courses' ex-participants at work

The courses positively affected the opinions of the ex-participants and their employers on IT application

Benefits for ex-participants' colleagues and other related persons

Name of the Institute for afterward training programs is a "precious asset" that remains after the project ended

Not-anticipated impacts: (1) the establishment of VNU-net, (2) contribution to the establishment of IT Faculty of Technology College under VNU, (3) orientation of training under the Program No.112 and (4) skills for trainees to do other things than for their work

(2) Sustainability
Technical aspects
Method of lecture preparation is the prominent factor of the project which sustains

VITTI got much training technology transferred by Japanese experts according to which training organization procedures must be strictly followed although they can not keep exactly the transferred Japanese standard

Infrastructure (computers, network, etc) supported by the project is now backward, but it is the infrastructure background for VITTI

VITTI has been trying to continuously carry out training activity in the post project duration and with the aim of intensifying it, some modification has been made

Organizational aspects
The project created premise for establishment of ITI

Financial aspects
Financial mechanism for trainees during project duration is not appropriate with current conditions of ITI

Financial support from VNU is not so much but rather enough

Other earnings of ITI are increasing

Lecturing and working styles is one of the project objectives that sustains

Key staff of the project left leading to a big problem of sustainability of transferred technology

ITI is weak in demand analysis and marketing

ITI needs accredited/valuable certificate to improve the attractiveness of its courses

The attendants were not at the same level, therefore it was difficult for lecturers to prepare appropriate lectures

The lecturers were theoretical.

In the technology transferred by the Japanese experts to VITTI' staff, there should be marketing method and skills so that ITI can continue enrolling new students for their own courses

In the project design, the project should introduce VITTI to cooperate with international or Japanese training organization(s) which could award a diploma with international prestige so that after the project ended, VITTI could further cooperate or seek for such cooperation

The project should help VITTI with a method of intake clarification in order to select trainees at the same level of acquirement for each course

The project should design training courses with experts who had practical experience (e.g.: from IT companies) as invited guests in order to complement the capacity of VITTI's trainers who have mainly pedagogic experience and skills

In general, a lot of technology fields are advancing at rapid pace in Viet Nam, and in particular, information technology shows remarkable advancement in line with the market-oriented economy. It is often the case that roles information technology plays and expectation for the training organizations are different between the project inception stage and the project completion stage in case that training course focuses on practical level rather than basic skill/technology. Although it is not easy to predict future perspectives of the advanced fields, ideally it is necessary to formulate framework of project or program with mid/long term perspective based on the rapid pace of information technology field in Viet Nam which is closely relevant to market-oriented economy

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